Assistive Mobility Software
Booking, live vehicle tracking, and caregiver notifications in one app — with accessibility requirements built into the first release, not bolted on after a complaint.
Talk to our mobility team ↗
What makes mobility software actually accessible?
Most on-demand mobility platforms treat accessibility as a filter on top of a generic ride-hailing template — a checkbox for "wheelchair accessible" that doesn't actually confirm the vehicle, driver training, or pickup process match the rider's real needs. Assistive mobility software connects riders, accessible vehicles, and caregivers as first-class parts of the system, not an afterthought layered onto a taxi app.
We build the booking, live tracking, and caregiver notification pieces as one platform rather than three disconnected tools, because that's usually what we find when we're called in — a booking line, a separate tracking app nobody trusts, and caregivers finding out about a delay from the rider instead of the system.
What the platform covers
Accessible-vehicle matching
Bookings match riders to vehicles and drivers actually equipped and trained for their specific need, not just tagged "accessible" in a database.
Live vehicle tracking
Riders and caregivers see the real vehicle position, not a vendor's optimistic ETA — the same signal the dispatcher sees.
Caregiver co-booking & notifications
A caregiver can book on a rider's behalf and gets pickup, delay, and drop-off notifications without needing to call anyone.
Verified pickup confirmation
Pickup is confirmed by the driver against the actual rider, not just a trip status flipping automatically after a timer.
Dispatcher console
Dispatch sees every active trip, vehicle, and accessibility requirement in one view instead of cross-referencing a spreadsheet.
Compliance-ready reporting
Trip, wait-time, and complaint data exportable in the shape transit authorities and paratransit contracts typically require.
How the build runs
Map the real workflow
We shadow how bookings, dispatch, and caregiver contact actually happen today — phone, spreadsheet, or a tool nobody fully trusts.
Design the accessible booking flow
Vehicle and driver matching rules, caregiver co-booking, and pickup verification are designed around your fleet's actual accessibility equipment.
Build & integrate tracking
Live vehicle position, dispatcher console, and rider/caregiver apps are built and wired to your existing fleet telematics where it exists.
Pilot with a real route
A limited rollout on a real route or contract surfaces edge cases — a lift that needs extra time, a caregiver in a different city — before full launch.
Assistive Mobility Software FAQ
The tools we build with
Built on the same open-standards approach as our charging infrastructure work, so accessible fleets aren't locked to one vendor's dispatch tooling.
Platform
Node.js
TypeScript
PostgreSQL
RedisRider & caregiver apps
React Native
Next.js
MapboxDispatch & tracking
MQTT
WebSocketsPostGISInfrastructure
AWS
Kubernetes
TerraformRelated work
Related reading
Running accessible mobility on tools that weren't built for it?
Tell us your fleet size and the accessibility requirements you're actually working under. We'll scope the platform around them.